Privacy Policy

How we protect and handle your personal information

Last updated: September 4, 2025

1. Introduction

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our real estate platform website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username, password)
  • Property preferences and search criteria
  • Financial information (income, credit information) when necessary for property transactions
  • Communication records and correspondence
  • Property inquiry and viewing history

2.2 Automatically Collected Information

  • Device information (IP address, browser type, device type)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (with your permission)
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Provide and maintain our real estate services
  • Process property inquiries and transactions
  • Communicate with you about properties, services, and updates
  • Personalize your experience and property recommendations
  • Improve our website and services
  • Comply with legal obligations and regulations
  • Prevent fraud and ensure platform security
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you give us explicit consent.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Property valuation and market analysis
  • Payment processing
  • Background checks and verification services
  • Marketing and communication services
  • IT and security services

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication measures
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website:

6.1 Types of Cookies

  • Essential Cookies: Necessary for basic website functionality
  • Performance Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:

  • The nature of the information collected
  • Legal and regulatory requirements
  • The purpose for which the information was collected
  • Your relationship with our services

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification (if you have provided your email address)
  • Displaying a prominent notice on our website

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: privacy@company.com

Phone: +91 98765 43210

Address: Please refer to our contact page for current office address

We will respond to your inquiries within 30 days of receipt.

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts in the location of our registered office.